在这里工作了快4年了，大概，还有3个星期左右就4年了。
除了来这里工作的第一天是一个很特别的工作日之外，今天，今天也是一个很特别的工作日。
我用了不少时间来酝酿今天的情绪。
It's an easy decision to make, but not so easy to undertake.
想要quote Hillary Clinton的话：
Every moment wasted looking back keeps us from moving forward.
共勉之！为自己加油！
Venus
記住 anger ( 發怒 ) 與 danger ( 危險) 只差一個字
別看少這一個字
它會影響我們這份職業、甚至人際關係
正所謂「禍從口出…」
專家講:
「人，面對外人時，
總是可以表現得雍容大肚、心平氣和，
但面對自己最親近的家人，
卻往往一點小事就足以皺起眉頭，
甚至出言相傷。」
正如你永遠只對你最愛、最親的人生氣
你會對住你上司、老板生氣嗎 ?
如果形容人類是一種
「出門高E.Q ，回家低E.Q 」的動物，
我想一點兒也不誇張，
多拿出一點耐心與包容給家人吧！
否則您自己也不會快樂，不是嗎？
曾在報上看過
英文中的stressed （壓力），與 desserts （甜點）兩字，
有很微妙的相關。是什麼相關呢？
仔細一瞧，好像沒什麼關係嘛！
可是，再看一下，咦，
stressed 這個字從後面倒過來拼寫，不就是 desserts 嗎？
所以，「Stressed is just desserts if you can reverse. 」
（壓力就是甜點，只要你能逆向觀看。）
哈，這真是有趣的妙論呀！
人生之中，有許多「壓力、挫折」，
但只要轉個念、換個角度看，
它也就是我們生命中的「甜點」呀！
此外，也有人說：
人生就像一碗飯，一半是甜的，一半是苦的，
你不知道會先吃到哪一邊，但終究必須把飯吃完。」
是呀，生命有甜、有苦、有酸、也有辣；
但都必須去經歷它、走過它呀！
有一個小學老師在偏遠的鄉里教書，
這天，他來到自己班上的教室，
問班上的小朋友：「你們大家有沒有討厭的人啊」
小朋友們想了想，有的未作聲，有的則猛力地點點頭。
老師接著便發給每人一個袋子，說：
「我們來玩一個遊戲。現在大家想想看，過去這一 週，
曾有那些人得罪過你他到底做了怎麼樣可惡的事想到後，
就利用放學時間到河邊去找一塊石頭，
把他的名字給用小紙條貼在石頭上如果他實在很過份，
你就找一塊大一點的石頭，如果他的錯是小錯，
你就找一塊小一點的石頭。
每天把戰利品用袋子裝到學校來給老師看哦！」
學生們感到非常有趣且新鮮，
放學後，每個人都搶著到河邊去找石頭。
第二天一早，
大家都把裝著從河邊撿來的鵝卵石的袋子帶到學校來，
興高采烈地討論著。
一天過去了，兩天過去了，三天過去了….. ，
有的人的袋子越裝越大，幾乎成了負擔。
終於，
有人提出了抗議「老師，好累喔」老師笑了笑沒說話，
立刻又有人接著喊：
「對啊每天背著這些石頭來上課， 好累喔 」
這時，老師終於開口了，
她笑著說：「那就放下這些代表著別人過犯的石頭吧」
孩子們有些訝異，
老師又接著講：
「學習寬恕別人的過犯 ，
不要把它當寶一樣的記在心上，扛在肩上，
時間久了，任誰也受不了…」
這個星期，這班的同學上到了人生中極寶貴的一課。
袋裡裝入越多、越大的「石頭」，
心中存留越多、越深的仇恨，
所造成的負擔就越重。
假如你有寫上我名字的石頭
你應當知道該怎樣做了吧！
我很喜歡一句名諺：
「寬恕人的過失，便是自己的榮耀。」
懂得「放下」，何等自在。
請不吝分享，或許今天正有人需要它！
相愛容易相處難，婚姻與戀愛最大的不同，
就是「戀愛看的是對方的優點」，
而「婚姻卻是要包容對方的缺點」。
Made with ... 緣份是找到包容你的人
用心過好每一天．相信每天都是美好的一天 ；
好運會降臨在樂觀開朗的人身上!
From my fren :)
Mars
今天早上在上班路途中看书
... ... 情绪失控让聪明的人变笨 ... ... 同意这句话吗？
我同意，所以... .... 聪明的人不能让情绪失控.
生活中尽是学习啊... ...
Mars
这个世界就是有坏蛋。有些坏蛋终究会当上主管。
不管遇到什么样的坏主管，你都不能让自己落入受害者心态 ~ 商场上，不管什么状况，视自己为受害者，只会自取其败。
你可以就此拂袖而去，但切勿散播受害者的心态 ～
问一问，问题在于你吗？
主管对他们喜欢，尊敬和需要的人，行为通常都不会那么恶劣。仔细想想你的绩效？
要客观地检视自己，的确有其难度。 仔细想想你的绩效，逼自己去思考是否有不足之处。
人们通常会高估自己的工作绩效，和在团队里面的人缘：而且，自我预期分数往往是实际评量的两倍，甚至更多。
和主管发生冲突，风险很高。你的主管可能在等你发作，把你轰走。你必须和主管谈谈，和他见面之前，打点好一切出路，免得之后丢了工作没了出路。你的目的是了解主管没有告诉你的某些事。
理想的状况是，随着你尽全力不断改善，他对你的态度也会慢慢变好。
什么时候变天？
有些情况明显，恶主管会走人。你只要交出优异成绩，抱着什么事都难不倒你的态度，直到得救那一天。
如果我交出好成绩，而且面对恶主管逆来顺受，结果会怎样？考虑潇洒的走～
你的主管不和你站在同一阵线，那是多么可怕的事。
如果的确问题不在于你，问问自己公司是不是有可能留下绩效优良的恶主管。如果答案是‘是的‘， 剩下的唯一要做的事，就是思考你愿意如何取舍。为了保住工作，忍受恶主管是不是值得？ 如果值得，还是那句老话：那就继续忍耐而且闭上你的嘴巴。
摘自好书： <致胜> 杰克。威尔许。
The sad thing is not he piss me off...
but is after he pissed off me I still need to tolerate him...
The sad thing is not I need to tolerate him after he piss me off
but is I still need to smile to him while I'm pissing off
The sad thing is not I need to smile at him while i'm pissing off
but is he doesn't even realized he pissed me off...
The sad thing is not he doesn't realized he pissed me off...
but is he will do it next time very soon...
hahahhaha !
~ 泰格儿，马施 (Mars)
有时候情愿自己是个孤岛。。。 不需要应付无畏的人，也不需要心思讨好任何人，更不需要生任何人的气， 不需要和口齿伶俐的人争辩，多吐血。
常常动不动就要吐血一次，我就快失血过多而死。。。
真想逃脱这个妖怪！。。。
工作运不佳，常遇到的老板都是妖怪。。。 好的老板又像天使，不过好老板都不在大机构。。。
算了，苟且偷生也 vs 壮烈牺牲, 我还没有勇气壮烈牺牲。。。 等有天我的机会到了走着瞧。。。 要你吃不了兜着走。。。！•￥#•！%#￥￥#（ 。。。
说说气话消消气。。。 找到更好的出路我一定走！！
只希望能快点退休。。。 生活在无忧无虑的海岛上。
Mars 
Dear IT Support,
Last year I upgraded from Boyfriend 5.0 to Husband 1.0 and noticed a slow down in the overall performance, particularly in the flower, gifts and jewellery applications that had operated flawlessly under Boyfriend 5.0.
In addition, Husband 1.0 un-installed many other valuable programs, such as Romance 9.5 and Personal Attention 6.5, but installed undesirable programs such as Formula One 5.0, NBA 3.0 and World Cup 2.0.
And now Conversation 8.0 no longer runs and House Cleaning 2.6 simply crashes the system. I've tried running Nagging 5.3 to fix these problems, but to no avail.
What can I do?
Signed,
Desperate Housewife
Reply:
Dear Desperate Housewife,
First keep in mind:
Boyfriend 5.0 is an entertainment package, while Husband 1.0 is an operating system.
Try entering the command C:\ I THOUGHT YOU LOVED ME and download
Tears 6.2 to install Guilt 3.0.
If all works as designed, Husband 1.0 should then automatically run the applications Jewellery 2.0 and Flowers 3.5.
But remember, overuse can cause Husband 1.0 to default to Grumpy Silence 2.5, Happy Hour 7.0 or Late Night Teh Tarik 6.1.
Late Night 6.1 is a very bad program that will create SnoringLoudly.wav files.
Whatever you do, DO NOT install Mother-in-Law 1.0 or reinstall another
Boyfriend program. These are not supported applications and will crash
Husband 1.0.
In summary, Husband 1.0 is a great program, but it does have a limited
memory and cannot learn new applications quickly.
You might consider additional software to improve memory and performance. I personally recommend Hot Tasty Food 3.0 and Tongkat Ali 6.9.
Good Luck,
IT Support
想把今年老板给的“忠告“ 放上来，顺便提醒一下自己。。。
Area of Improvements:
December 21, 2007 (Computerworld) Today's IT professionals are an evolving breed. The job keeps morphing as companies demand not just technical know-how, but more business acumen, analytical skills and industry knowledge as well.
Kudos if you've pulled that all together, but don't rest just yet. The evolution isn't over, as the upcoming year promises more changes. If you want to stay in the driver's seat of your own career, put these items on your to-do list:
1. Incorporate security into your responsibilities.
Security and related disciplines, such as business continuity and disaster-recovery planning, are permeating all levels of the organization. That means all IT workers, and not just the security folks, will have to contribute by understanding how business processes, technical requirements and security intersect.
"Everyone has to understand security to a certain degree and apply it to their responsibilities," says Sam Helmich, vice president of technology at ADM Investor Services Inc. in
2. Re-engineer processes. IT has always been responsible for keeping everything running and developing new systems, says Michael Cummins, CIO at the Georgia Institute of Technology's
"We've seen movement to business processes and workflow analysis as you try to show how systems can help re-engineer how you do the work and make it more efficient," Cummins says. "That's where we see all these big productivity gains."
To deliver this, you must understand how your business-side colleagues actually do their jobs, he says. You can start by signing up as a project lead, finding a business-side mentor or working as a systems analyst.
3. Use analytics to guide business decisions. "We're seeing more and more companies that are stellar examples of using data analysis to run their business," Cummins says. Casinos, for example, collect and analyze detailed data on individual players and then tailor their marketing based on those findings. Other industries are following suit, which means you'll have to set up the systems and understand what data to mine and analyze.
To brush up on analytics get onto projects that expose you to the needs and goals driving non-IT departments, study vendor information on how business intelligence applications can provide data to drive decisions, and get training in Six Sigma, a data-driven methodology for eliminating defects.
4. Be more versatile. There will always be a need for deep technical skills , but you'll be obsolete if all you can offer is one particular expertise, says Pamela Taylor, a solutions architect at a subsidiary of a Fortune 50 company and vice president of SHARE, an IBM user group.
"Keep yourself open to new approaches,"
5. Work on multifunctional programs and multidisciplinary teams. Companies are putting together more teams of workers from diverse departments to deliver technology-related projects, says Diane Morello, an analyst at Gartner Inc. in
"Individuals are going to work much more consistently around multidisciplinary teams, and that means their competencies need to be understood and known by people outside their skill sets," Morello says.
In short, you must be skilled in teamwork, effective communication and change management. Try to work for managers who operate across business units. Or, if you can, get assigned to a boundary-spanning role, and seek some relief from daily operational duties so you can focus on the big picture.
6. Beef up your business skills. The need to do this has been building for a while, but 2008 will put an even greater emphasis on business acumen, says Kate M. Kaiser, an associate professor of IT at Marquette University and coordinator of the Society for Information Management study "The Information Technology Workforce: Trends and Implications 2005-2008."
The need for business knowledge is moving farther down the IT workforce chain, she says. Even newly minted IT workers will have to have business smarts. Moreover, companies are looking for IT workers who have expertise in functional areas, such as marketing or finance, says David Foote, CEO and chief research officer of research firm Foote Partners LLC in
Getting a degree in business management -- an MBA if you have a tech-related bachelor's degree, or a bachelor's in business if you have an associate's degree in technology -- can help prepare you for this new reality, Kaiser says. But so can on-the-job management experience, such as leading projects.
7. Be more accountable. The folks in finance, marketing, HR and other corporate departments already use data to evaluate performance. IT workers will increasingly have to do the same, Cummins says. Granted, evaluating an IT shop can be hard, because of the lack of productivity measures and because of the difficulty of measuring certain, sometimes intangible, gains. But be prepared to show your value.
Learn Six Sigma-type tools and benchmarking, and learn from business managers who have reputations for running efficient departments.
8. Manage your own career. You can't rely on your manager, company or vendors to determine a path for you, because those predetermined paths might be too narrow or even obsolete, Foote says. You yourself must prepare for tomorrow by evaluating your skills and filling in what's missing through certification, education and on-the job experience.
"This is the year you can no longer sleepwalk through your career," Morello adds. "Each person has to take ownership of his or her career path."
办公室里，如果你以为与世无争、与人无怨，就能天下太平，以为广结善缘，切莫结怨，就能朋友遍地，那就太书生气十足了，非要摔个大跟斗不可。树欲静而风不止，有些业务不行、底气不足的人就喜欢通过耍点手腕，搞点办公室政治花样，从而浑水摸鱼，混个一官半职。
办公室政治分为两类。一类是办公室厚黑学，教人如何不择手段获致成功、出人头地，即使勾心斗角、耍坏使诈、不择手段，牺牲朋友也在所不惜；另一类则是像卡内基那样，以较乐观正面的角度看待职场政治。两种取径，因人而异，不必过度偏废，最理想的态度是中庸之道，适度参与，学懂办公室政治，才能懂得防身之道，护身之符：
1. 不要置身事外、漠不关心，也不要兴风作浪、勾心斗角，要与人为善，耳聪目明。消息灵通，随机应变。
2. 融入团队，成为团队重要一员，努力使人脉储蓄存折不断递增，切记将功劳与荣耀归于团队的伙伴。
3. 眼观六路，耳听八方，脑子清醒，心不糊涂。那就是：睁大眼睛，看清是非；竖起耳朵，消息灵通；闭紧嘴巴，避免惹祸；开动脑筋，保护自己。
4. 不过问、宣传他人私事，不张扬、显示个人优点。多学职场竞争招数，多学办公室生存法则。
5. 多与顶头上司沟通，要让他感到可靠、可信，不要让他感到威胁。
6. 心胸开阔，视野宽广，多学习知识，少在意小事。
7. 俗话说，“枪打出头鸟”，不要事事争先，该落后的项目就落后。寻常看不见，偶尔露峥嵘。
8. 工作时间埋头工作，显得忙忙禄禄，不要说说笑笑，显得不塌实。
9. 对爱搬弄是非的同事，既不害怕，又少理他。可不能把父母给自己的有限生命浪费给这些办公室小人。
From : http://www.hangzhou.com.cn/20060801/ca1206149.htm
Mars
Very happy ! Have done my yearly focal point review with boss, got a 'K' for my KPI rating !
Hope can get a better increment and bonus this year ! yahhhooo !
1、保留意见：过分争执无益自己且又有失涵养。通常，应不急于表明自己的态度或发表意见，让人们捉摸不定。谨慎的沉默就是精明的回避。
2、认识自己：促进自己最突出的天赋，并培养其它方面。只要了解自己的优势，并把握住它，则所有的人都会在某事显赫。
3、决不夸张：夸张有损真实，并容易使人对你的看法产生怀疑。精明者克制自己，表现出小心谨慎的态度，说话简明扼要，决不夸张抬高自己。过高地估计自己是说谎的一种形式。它能损坏你的声誉，对你的人际关系产生十分不好的影响。有损你的风雅和才智。
4、适应环境：适者生存,不要花太多精力在杂事上，要维护好同事间的关系。不要每天炫耀自己，否则别人将会对你感到乏味。必须使人们总是感到某些新奇。每天展示一点的人会使人保持期望，不会埋没你的天资。
5、取长补短：学习别人的长处，弥补自己的不足。在同朋友的交流中，要用谦虚、友好的态度对待每一个人。把朋友当做教师，将有用的学识和幽默的言语融合在一起，你所说的话定会受到赞扬，你听到的定是学问。
6、言简意赅：简洁能使人愉快，使人喜欢，使人易于接受。说话冗长累赘，会使人茫然，使人厌烦，而你则会达不到目的。简洁明了的清晰的声调，一定会使你事半功倍。
7、决不自高自大：把自己的长处常挂在嘴边,常在别人面前炫耀自己的优点。这无形贬低了别人而抬高了自己，其结果则是使别人更看轻你。
8、决不抱怨：抱怨会使你丧失信誉。自己做的事没成功时,要勇于承认自己的不足，并努力使事情做圆满。适度的检讨自己，并不会使人看轻你，相反总强调客观原因，抱怨这，抱怨那，只会使别人轻视你。
9、不要说谎、失信：对朋友同事说谎会失去朋友同事的信任,使朋友、同事不再相信你，这是你最大的损失。要避免说大话，要说到做到，做不到的宁可不说。
10、目光远大：当财运亨通时要想到贫穷，这很容易做到。聪明人为冬天准备。一定要多交朋友。维护好朋友同事之间的关系，总有一天你会看重现在看来似乎并不重要的人或事。
From : http://hi.baidu.com/qwm987/blog/item/647b290132d820051c9583d3.html
Again, the ignorant leader came out with his "brilliant" quote in the meeting.
"I cannot accept you don't understand anything that interacts with our system... "
Basically he wants me to understand an external system that interacts with our system, and I have some rough idea what the system is doing, what the output is to our system and how should we deal with that.
I thought that is pretty ok for me since I am not the one who develops that external piece.
Below are the details...
He wants me to know
1. How internally the components work.
2. How to configure the external system and pass the configuration file to the external team which handle them, ask them to deploy it.
3. When problem occurs, he wants me to check the log of the external system.
my answers
1. I'm not the one who develops this; I don't have enough documentation for this.
2. I don't know the standard practice of that team and don't understand the system environment.
3. I don't even have the system access right.
The last point - THIS IS NOT MY RESPONSIBILITY IDIOT!
That's y we have so many IT roles in the organization. Especially in MNC the system environment is so complex, in every region there are hundreds, thousands of users using the system 24/7. Don't try to pretend that you are expert in every field in such an environment. You wouldn't know the impact and I bet you don't want to take responsibility.
Using a database doesn't mean you know how to fully configure it, you maybe know part of it but you still need the expert to help u, they are the DBA(Database Administrator).
Using the Unix doesn't mean you know how to backup to tape, how the internal components works and so on and you need some Unix expert to help you, that's TEAM WORK.
We need TEAM WORK not HERO in every Org.
If he is really so good about all the systems, y don't he gets all other’s pays and replacing them instead of just staying here with his age of 4x, acting as a KNOW-ALL leader in a team of 4. His idealism becomes his stupidness at last.
Be practical... think before you speak as a leader.
Mars.
“No matter how dramatic the end results, the good-to-great transformations never happened in one fell swoop. There are no single defining actions, no grand program, no one killer innovation, no solitary lucky break, no miracle.”
"Good to great comes about by a cumulative process -- step by step, action by action, decision by decision, turn by turn of the flywheel -- that adds up to sustained and spectacular results."
-- Jim Collins, author of "Good to Great"
Mars
今天和老板谈了换 TEAM 的事。。。 预料中，不成功。
心理虽然事先有底了，可是还是不爽 ！
一想到以后可能要做 Visual Basic 和 VB script 的technologies 就"sian"掉。。。
苯 ！ 从Java + Oracle 转到 VB + ASP + MSSQL, 逊 ！！ 浪费我的时间 ！ 。。。 team lead 说要让我maintain 他的 VB 的 framework... 晕掉！
花了整整一两个月用 VB script 来做出来的 framework。。。 无话可说。 如果他用Java Script 可能我还会有兴趣。。。
烂team, 如果半年后真的要我做这些有的没的。。。 真的想走。。。
Mars
It takes far more energy to improve incompetence to mediocrity than to improve from first-rate performance to excellence.
From Peter F.Drucker
Just having a phone interview with Thoughtworks Aus this morning… really not used to Australian slang… hm… … chances to get the job are low, not good…
Is in the dilemma now… worry if I really get the job, am I going to leave
will be sad if I can’t get the job, maybe I am not competitive enough…. Aiihh…
Mars
When I Take a long time to finish, I am slow,
When my boss takes a long time, he is thorough
When I don't do it, I am lazy,
When my boss does not do it, he is busy,
When I do something without being told, I am trying to be smart,
When my boss does the same, he takes the initiative,
When I please my boss, I am apple polishing,
When my boss pleases his boss, he is cooperating,
When I make a mistake, I'm an idiot.
When my boss makes a mistake, he's only human.
When I am out of the office, I am wondering around.
When my boss is out of the office, he's on business.
When I am on a day off sick, I am always sick.
When my boss is a day off sick, he must be very ill.
When I apply for leave, I must be going for an interview
When my boss applies for leave, it's because he's overworked
When I do good, my boss never remembers,
When I do wrong, he never forgets
From ... I am sorry I don't know the source :p
Mars
（摄于德国的某个火车站外）
这两个星期真的是很忙，因为我的 Compensation Production system 有 Data discrenpancy 的 issue... 今天总算告一段落了。。。 Business user 决定 "bring it up to another level" 来解决！（就是说可能要搞大它 ！不过已经不是我这个 level 可以解决的问题了，心情也放松了不少。）
Data discrenpancy 的问题对很多 IT 业者来说可能并不陌生，
在小公司里，如果system出了什么问题，你只要走去别的department, 问一问，查一查 database 可能不用半小时你就懂问题出在那里，谁在搞怪。
但是为什么我需要花上浆久来resolved 呢。。。
在这里可不是。。。 这里的IT 分得很细。
IT 有 Supply Chain, Global Channel Partner IT, Network and Infrastructure, Business Intelligence ... etc 等等 IT division.
我是under Global Channel Partner IT Division ， 里头还分 Partner Resource Management(PRM), Partner Channel Compensation(PCC), Partner Information (PIQ), 哈哈复杂吧？
我是属于Europe（EMEA) - PCC Level 4 的。
我的 system link with Business Intelligence 里的一个 appliction, 而这个 application 又link with Supply Chain 里的另外一个System， 所以当我发现问题时我必须慢慢trace... 这些application都在Europe, 而且来自不同的Division 和 Dept. 哈哈！ email，电话， teleconfrence 来来往往就花不少时间。 而且 email，电话， teleconfrence 还不算 Official, 他们有时还要求你 Log A SERVICE call ! 问题会通过不同的 Level1, 2, 3, 4 一直传上去，有时候Level1的负责人在Europe, Level2的人在Russia, Level3 在 Germany, Level4 在UK （这是一个很烦琐的 ITIL Process，改次才详谈这个) 真吐血 哈哈！
花了2 个星期总算有结果了， 约了UK Business user 下午5点 teleconfrence, 老板给了一些意见和Instruction, 叫我也 send invitation 给他，我照做了， 原本以为老板会 join meeting, 谁知道last minutes 放飞机说：“ 你可以自己 go ahead 吗 ？ “ Business User, Support lead 已经在telecon里了才叫我go ahead, 明显在 sabo 我 ！
我之前刚进来这里时已经被这个 UK 的 business user 鸟过一次了，那时我email 给其他 IT department 时把他放在 CC list, 结果他回我：“ Do you think I got so many times to read your communication between you and the support staff... ！ " 哈哈。 所以猜想这次我死定了。。。 。。。 硬着头皮敢敢来！ 。。。 。。。结果非常意外 ！
他说 ... ... don't get me wrong, I understand your situation, you are kind of stuck in between, I appreciated you drive the investigation ... really... I need an confirmation from XXX... ... I'll bring this up to XXX division let them decide what to do 。。。 ！
庆幸他知道不是我不要帮他或者是我无能，这个data discrenpancy issue 真的是别的division 的问题，别人不能 resolve, 我也没办法。。。
所以 Pending 了两个星期 + Level 3 的两个星期， 总共花了一个月才把这个从来没有solve过的 issue 搞定了，好累！
结果晚餐到餐厅和 Venus 庆祝了一番 ！ 哈哈！
Ｍａｒｓ
